IT Expert

Job Title IT Expert
Category:Information Technology
Employment Type:Full Time
Salary:As Per Organization Salary scale
Vacancy Number:ARM-01-ICT
No. Of Jobs:10
City:Faizabad, Mazar, Herat, Kabul, Kandahar, Kunduz, and Jalalabad
Organization: Afghan Australian Research and Management Consulting
Years of Experience:5-years’ work experience
Contract Duration:1 year
Education:Bachelor Degree
Close date:26/11/2023
Job Location Badakhshan Balkh Herat Kabul Kandahar Kunduz Nangarhar

About Afghan Australian Research and Management Consulting:

ARM Consulting is a distinguished management consulting firm holding a valid business registration license issued by the Afghanistan Ministry of Commerce and Trade. Founded in 2015, our purpose has been to address Afghanistan’s development and humanitarian challenges through well-informed and evidence-based solutions, catering to the M&E, manpower, and logistical consulting needs of international development and humanitarian partners.

At ARM Consulting, we embrace a client-centric ethos, treating every client as a partner. Our unwavering commitment to customer satisfaction, combined with our expertise, enables us to offer tailored services of the highest calibre. Our approach is guided by five essential principles: Accuracy, Quality Excellence, Timeliness, Professionalism, and Exceeding Customer Satisfaction. Central to our operations is an “Assist and Delight” strategy, which is fortified by four pivotal drivers: People, Processes, Innovation, and Results. By harmonizing these elements, we consistently deliver outcomes that inspire and exceed expectations.


Job Description:

The IT Exports will contribute to day-to-day ICT operations and provide technical assistance regarding the ICT services delivery. The IT Expert will directly report to the ICT Manager.

Duties and Responsibilities:

  • Provide clerical support to the ICT department.
  • Handle and resolve customer’s preliminary technical problems.
  • Schedule and organize technical meetings with customers to resolve technical issues.
  • Perform tests on equipment, electronic items, and machinery.
  • Perform technical inspection with the ICT team on newly procured items.
  • Contribute and assist the ICT team during the annual physical count process.
  • Resolve and repair technical problems in ICT equipment.
  • Ensure total customer satisfaction through technical services.
  • Understand the ICT equipment and functionalities.
  • Implement safety standards in handling customer products and items.
  • Facilitate the security clearance process for the ICT suppliers.
  • Load and offload the ICT equipment when required.
  • Assist the ICT inventory team in the stock management process.
  • Adhere to established technical service standards and procedures


Job Requirements:

In order to be considered for this role, you must meet the following conditions. Please do not apply if you do not fully meet any of the following requirements. We will not consider any CVs that do not meet the following requirements.

– At least 5 years experience in the ICT area with national or international organizations;

– Bachelor’s degree in ICT (Please attach your university degree or transcripts with your CV);

– Diploma or certificate in English language (Please attach your English certificate or diploma with your CV) 


Submission Guideline:

Please write the Vacancy # and the Position Title in the subject of the email.


Submission Email:

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