Sales Agent Enterprise

Job Title Sales Agent Enterprise Sales (Casual)
Location Kabul
Professional Area Enterprise Sales
Education    Baccalaureate
Years of Experience    1
Experience Type    Sales
Preferred Requirement
Education    Bachelor

Main Responsibilities

  • Ensures to plan the regular visit of enterprise sales key accounts to gauge their feedback and resolve their complaints.
    • Responsible for achieving the sales objectives assigned by the line manager.
    • Coordinates with the prospect and potential segment assigned area to arrange the visit program by contacting their responsible person for the meeting appointments.
    • Develops good relationships with enterprise sales clients.
    • Provides regular feedback about the market and clients’ expectations with the enterprise sales team.
    • Coordinates for the client’s needs by explaining the EA offering products to them which may involve providing technical descriptions/as well as describing purposes for which they may be used.
    • Responsible for carrying out formal presentations about EA products & services for potential clients.
    • Ensures to solve all customer complaints and liaises with the concerned section for information and feedback/solutions to the customer.
    • Coordinates & escalates any complex issue to the appropriate section and follows up on the case until resolved.
    • Prepares monthly statistics reports on customer complaints by categorizing products and types of complaints.
    • Ensures a good level of customer relationship management for enterprise sales customers.
    • Prepares the monthly analysis reports of enterprise sales clients for EA management.
    • Responsible for report writing and documentation of enterprise sales clients.
    • Any other assigned task by the line manager.

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